For those of you not familiar with the term “Sherpa”, a Sherpa is a guide in Nepal that helps climbers climb and reach the highest peaks in the Himalaya mountain range.
Our company name “eMarketing Sherpas” reflects our singular mission…To guide auto body and repair shops to peak sales, marketing and customer retention results through the use of digital based tools, technologies and techniques!
eMarketing Sherpas was started in 2009 because our founder and CEO, Frank Terlep, was convinced technology would ultimately be the driving force behind shop marketing. Since Frank had already spent 25 years designing, developing, selling and marketing shop management technology solutions to the automotive industries he thought digital based sales, marketing and customer service technologies would be the next “big thing.”
Today our company is the ONLY company in the automotive industry that offers a complete, integrated and turnkey consumer sales, marketing and customer retention service that includes the following:
- Automated integration with industry software applications
- Consumer, insurer, agent, dealer, fleet and other business marketing databases
- Integration with your company website and social media sites
- Integrated online, social media and mobile based online appointment request
- Integrated online, social media and mobile based online estimate request
- Unsold estimate follow up via email and/or text
- Custom branded email marketing
- Custom branded sms/text marketing
- Automated online review requests from YELP, Google, YAHOO, Facebook, Citysearch, YP.com and others
- Automated notifications when your company gets new online reviews
- Automated posting of reviews with 4 or more stars to your company’s Facebook page
- Automated online reputation management where we monitor more than 100 review and social media sites for positive, negative and neutral posts about your company, employees, competition and any other key words you want to monitor
- Content curation and posting to your company’s Facebook, LinkedIn and Twitter social media pages
- Integrated CSI and Net Promoter Score system
- Integrated, customizable special promotions and eCoupons
- Integrated mobile app (AutoVoto) for sharing images, videos, email, text and status updates with the consumer
- Automated daily, weekly or monthly reporting
- Multi-location controls and dashboards
- Digital signage, Menu Board and more...
We challenge anyone to compare our Demand Engine Service to any other automotive, sales, marketing or customer service system! We are so confident in our Demand Engine service that if anyone can find a system with more features and benefits for the same price we will pay for that sytem's subscrption for 12 months!
Thank you for your interest in our company. We look forward to the opportunity to help your business maket to, sell and service today's "connected consumer'.